How customers can see the Menu on Smart Phones?
Customers go to m.closebys.com on their smart Phone. They will see a list of restaurants. When they click on your restaurant, they see your restaurant Menu.
What Smart Phones are supported?
Currently Iphone is the only phone that is supported. New versions of the smart phones will be supported automatically if they have the advanced browser versions.
How do I publish a Menu to the IPhone?
Visit www.closebys.com/cbb/. Check to see if your restaurant name is there.
If not contact us at 609 945 5369 (or) 888-HELP-008
If you see your restaurant, you can have some one type in your Menu.
Provide us your web site URL, if a Menu is present there.
Fax us your existing Menu. 866-876-4196
Take a picture of the Menu and E-mail it to us. vhelpu@closebys.com
We will take care of rest.
How much it costs to publish a Menu?
$200. with support for up to 2 updates per year.
How much it costs to publish an Acelet?
An Acelet that reaches up 1000 Customers costs $200. After that the charge is 10Cents per customer.
Is the cost for Menu refundable?
Yes. If for some reason if you don't like our service, we refund your amount fully. No Questions asked.
Is the cost for Coupons refundable?
Yes, before the distribution date. After the distribution date we are liable to pay the consumers, so we cannot refund at this point.
How much time it takes to publish a Menu?
We usually publish and verify your Menu with in a week.
How do customers see coupons on Smart Phones?
Customers download closebys application from the IPhone App Store or Android Market Place.
How can customers get discount for their Cell Phone coupons?
Discount can be applied manually, when a coupon is shown on the Phone.
When the coupon is turned on the Iphone, a bar code will appear.This can be scanned to apply the discount.
Is there a way to Limit the number of coupons available to consumers?
This feature is not available yet. But once we see enough need for this we will implement this feature.
How customers can redeem Gift Certificates on Smart Phones?
Gift Certificates needs to be scanned. Once the certificate is used for X dollars, the value of the Certificate will be reduced by X dollars automatically.
How will I scan the bar code on the cell phone?
Please contact your POS vendor. If you do not have a POS vendor, We provide a cost effective handheld barcode scanner.
How do I get a gift Certificate?
The money on your mobile wallet can be used to purchase a gift certificate of your choice.
Visit www.texttogift.com to do this.(coming in 2010)
How can I check the balance on my account?
Login to closebys with your existing E-mail/or social network password. You will see your balance, Credits and transactions.
What is Acelet Lottery?(coming in Jan 2010)
Acelet lottery provides a way to earn money. Note only the winners get money now.
One out of every 10 Customers get $1.
One out of every 100 Customers get $10
One out of every 1000 Customers get $100
Didn't get any this week, don't worry. Same deals next week. Nothing to purchase. Nothing to loose. Just Fun.
How do I check my price?
Just turn the Acelets in the E-mails you received to see what you have won.
Or get the closebys application on your social network, and turn the Acelets there.
Can I turn the coupons on my smart Phones to see the price?
No. Turning the coupons on smart phones shows the bar code. This is done so that the merchants can scan the coupon.
What is an Acelet?
Acelet is a time sensitive piece of communication from your local stores. It is an abbreviated form for Announcement, coupon or event.
What is a mobile Wallet?
A mobile wallet is a simple account that is tied to your cell phone number. You can get rebate money, loyalty dollars and gift money to your mobile wallet and use this money at participating stores.
What is the benefit of publishing events at closebys?
Closebys is the only location based advertisement company that combines the power of E-mail Marketing, and Social network marketing.
In addition we will be able to sell scannable tickets to your events, that is available in the consumers mobile wallet, as soon as the ticket is purchased.